Shipping policy
SHIPPING POLICY
SHIPPING DESTINATIONS
HolmestownComix currently ships only to eligible addresses within the United States.
We do not currently offer international shipping.
ORDER PROCESSING
Orders are generally processed within 1–3 business days after payment has been confirmed.
Business days do not include weekends or federal holidays. Processing may take longer during holidays, severe weather, unusually high order volume, or other circumstances outside our reasonable control.
SHIPPING SERVICES AND PRICES
Available shipping services and prices are calculated during checkout using the delivery address, product weight, package dimensions, and selected service.
Depending on the order, available USPS services may include:
• USPS Ground Advantage
• USPS Priority Mail
Not every service will be available for every product, package, weight, or destination.
The shipping price displayed during checkout is the price charged for shipping unless an error in the product’s weight, dimensions, packaging, destination, or carrier calculation requires us to contact you before shipment.
DELIVERY ESTIMATES
Estimated delivery dates are provided by the shipping carrier and are not guaranteed.
Carrier delays, weather, holidays, natural disasters, transportation disruptions, or other circumstances outside our control may affect delivery.
TRACKING
When tracking is available, tracking information will be sent to the email address or contact information provided with the order after the shipping label has been created.
Tracking information may take time to update after the carrier receives the package.
SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please review your address carefully before submitting your order. Contact us immediately at saholmes90@gmail.com if an address needs to be corrected.
We cannot guarantee that an address can be changed after an order has been submitted or shipped.
If a package is returned because of an incorrect, incomplete, undeliverable, or refused address, the customer may be responsible for additional shipping costs before the order is shipped again.
DAMAGED PACKAGES
If your order arrives damaged, photograph the shipping package, shipping label, packing materials, and damaged item before discarding anything.
Contact us at saholmes90@gmail.com as soon as possible and include your order number and photographs so that we can review the issue.
Keep the damaged item and all packaging materials until the issue has been resolved because the carrier may require them for an insurance claim.
LOST OR MISSING PACKAGES
If tracking shows that a package is still in transit beyond its estimated delivery date, contact us so that we can help review the shipment.
If tracking shows that a package was delivered but you cannot locate it, first check the delivery area, household members, neighbors, and your local postal carrier.
HolmestownComix is not responsible for theft or loss occurring after a carrier confirms delivery to the address provided with the order. We will, however, assist with available carrier inquiries when reasonably possible.
CONTACT
Questions about shipping may be sent to:
HolmestownComix
Email: saholmes90@gmail.com
Website: https://holmestowncomix.com